FAQs

Where can I purchase a Chicago Scooter Company scooter?

Scooters are sold through a network of Authorized Dealers. Click HERE to search for the Dealer nearest you.

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Can I buy a scooter directly from Chicago Scooter Company and have it shipped to me?

No. Click HERE to search for the Dealer nearest you.

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Do I need a special license to ride a scooter?

In many states a standard driver’s license is all that is needed to legally operate a 50cc or smaller displacement scooter or moped. Any scooter over 50cc’s in displacement will need special licensing to operate legally. Please check with your local DMV to be sure.

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How do I get a motorcycle license?

Typically, you first go to your local department of motor vehicles and take a written test. Upon passing the test, you will be issued a learner's permit which will enable you to legally ride with a licensed rider during daylight hours. The DMV will also provide the specifics of the driving test, which you can simulate and practice by setting up cones in a parking lot. Since the DMV course is usually painted on the pavement, you also can practice on the DMV course when they aren't conducting tests. Once you have practiced and mastered the test, you can take the driving test at the DMV and receive your license.

An alternative is to sign up for an accredited riding class, such as those organized by the Motorcycle Safety Foundation. There is typically a small charge to take the course. Small displacement motorcycles are usually provided, but many riding courses are adding scooters to their fleets. It may also be possible to get permission to use your own scooter.

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My scooter won't start. What gives?

Because of their small size, scooter engines are much more sensitive to stale fuel and fuel impurities than a car. The fuel passages in scooters are small. Fuel that is perfectly fine for a car may clog up a scooter if it is left sitting for a longer period of time. Scooters are often driven short distances at slower speeds. This type of low RPM starting and stopping, coupled with frequent electric starting, can begin to drain a battery. A battery tender and fuel stabilizer can easily correct the problem. Please contact your local Authorized Dealer for pointers on proper scooter storage.

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Can I ride my scooter on the interstate?

To ride on an interstate, a scooter must have a minimum engine displacement of 150cc.

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Can I ride my scooter with a passenger?

Most scooter models have a weight capacity ranging from 320 to 340 pounds. The weight capacity factors not only the weight of the rider and the passenger, but everything else the scooter is carrying. Everything being carried must be equal to or less than the weight capacity of the scooter

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How does the warranty work?

Your scooter contains a 1 year/6000 mile limited parts warranty. All warranty work must be performed by an Authorized Dealer.

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Can I maintain the scooter myself?

We strongly advise that you have the scooter maintained by your Authorized Dealer. Proof of maintenance and factory recommended service at the suggested intervals are necessary in keep your warranty in good standing.

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If I install performance parts on my scooter, does that void the warranty?

Yes, installation of performance parts voids the warranty.

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Is the warranty transferable?

No.

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Your website lists the price of your scooters. Why is my dealer charging me $200 more?

The price listed on our website is the manufacturer's suggested retail price (MSRP). That price does not include the money your dealer paid to have the scooter shipped to them or the cost of paying their mechanics to assemble, inspect, adjust, and prep the scooter. Other costs include taxes and state licensing fees. These are real costs that your dealer pays in addition to the cost of the scooter.

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According to my GPS, the speedometer says I'm going faster than I really am. Is that covered under warranty?

Practically all scooter and motorcycle manufactures calibrate their speedometers to read optimistically. This is because several safety studies conducted by the motorcycle industry proved that if the speedometer reads slightly faster, accidents are dramatically reduced.

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I really want a scooter, but I'm afraid to ride one.

If you want to learn how to ride a scooter, we strongly recommend taking a reputable beginning riders course, such as those organized by the Motorcycle Safety Foundation. The classes take place in a safe, controlled environment and feature a series of easy drills that progressively get you feeling comfortable on a motorcycle and scooter. In fact, the first drills are done with the engine off and the instructor pushing you! It's a great way to learn in a relaxed setting to decide if scootering is for you!

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I lost my keys! What can I do?

Contact your local Authorized Dealer for replacement keys.

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Where can I get touch up paint?

Contact your local Authorized Dealer for touch-up paint.

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